FindCurrency - App Support
FindCurrency
App Support & User Guide
About FindCurrency
FindCurrency is a simple and easy-to-use currency and cryptocurrency information app.
The app allows users to quickly check exchange rates for currencies from around the world and view cryptocurrency market price information.
FindCurrency also provides historical charts to help users view changes in exchange rates and market prices over different time periods.
FindCurrency is designed to provide convenient currency information for travelers and everyday users.
No account or login is required to use the app.
Main Features
💱 Currency Exchange Rates
Quickly check exchange rate information for currencies from around the world with simple controls.
Exchange rate information is normally updated approximately every 30 minutes to 1 hour, depending on network conditions, service availability, and other technical conditions.
🧮 Currency Conversion
Enter an amount in one currency and view the converted amount in another currency.
Currency conversion calculations are performed on the device using the exchange rate data available in the app.
₿ Cryptocurrency Information
FindCurrency provides price information for the top 100 cryptocurrencies.
Cryptocurrency market data is obtained through the publicly available API provided by Bithumb.
📊 Historical Charts
View exchange rate and cryptocurrency market information using charts for different time periods.
📱 Simple Interface
FindCurrency uses a clean and intuitive interface designed to make currency and market information easy to access.
🆓 Free to Download
FindCurrency is available as a free download from the Apple App Store.
Exchange Rate Data
FindCurrency obtains exchange rate information from a publicly available third-party exchange rate data service.
Exchange rate data is processed within the app and may be stored locally on the user's device to provide currency conversion and related features.
Exchange rates are normally updated approximately every 30 minutes to 1 hour, depending on network conditions, service availability, and other technical conditions.
Exchange rate information may be delayed or may not represent the latest market rate. The actual exchange rate offered by a bank, card issuer, exchange service, or other financial institution may differ from the rate displayed in the app.
Offline & Network Conditions
FindCurrency requires an internet connection to obtain updated exchange rate and cryptocurrency market data.
If an internet connection is unavailable or unstable, the app may display previously downloaded data stored locally on the device.
When previously downloaded information is displayed, the app may indicate the date and time of the last update so that users can recognize that the information may not represent current market conditions.
Previously stored data may be outdated. Always check the latest available information before making financial decisions.
Cryptocurrency Market Data
FindCurrency provides cryptocurrency market price information as an informational feature.
Cryptocurrency market data is obtained through the publicly available API provided by Bithumb.
Cryptocurrency market data may be stored locally on the user's device so that previously downloaded information can be displayed when the network connection is unavailable or unstable.
FindCurrency does not provide cryptocurrency trading, buying, selling, transferring, cryptocurrency wallets, account management, or investment services.
Currency Conversion
Currency conversion calculations are performed locally on the user's device using exchange rate data available in the app.
The amount entered by the user for currency conversion is not sent to the exchange rate service for the purpose of performing the calculation.
No account or personal information is required to use the currency conversion feature.
Advertising & Privacy Options
FindCurrency is provided free of charge and displays advertisements using Google AdMob.
FindCurrency uses AdMob Native Ads to display advertisements within the application.
Depending on the user's region, privacy choices, and applicable regulations, advertisements may be personalized or non-personalized.
App Tracking Transparency (ATT)
On iOS, FindCurrency may ask for permission through Apple's App Tracking Transparency framework before allowing access to the Identifier for Advertisers (IDFA) for advertising purposes.
If the user allows tracking, the Google Mobile Ads SDK may use the IDFA for advertising purposes, including personalized advertising.
If the user does not allow tracking, the IDFA is not included in the ad request and the app may display non-personalized advertising.
Privacy Consent
Depending on the user's region, FindCurrency may display privacy and consent messages provided through Google's User Messaging Platform (UMP).
These messages allow users to make choices regarding advertising and privacy-related data processing.
Privacy Options
FindCurrency provides a Privacy Options button within the app. Users can use this option to review or change available privacy and advertising preferences.
Privacy & Data
FindCurrency does not require users to create an account or log in.
The app does not request access to the user's location, contacts, photos, microphone, camera, or other personal information for its core currency and cryptocurrency features.
Exchange rate and cryptocurrency data may be stored locally on the user's device so that previously downloaded information can be displayed when the network connection is unavailable or unstable.
FindCurrency does not use Firebase, Firebase Analytics, or Firebase Crashlytics.
For complete information about data handling, advertising, tracking, consent choices, and third-party services, please review our Privacy Policy.
View Privacy PolicyFrequently Asked Questions
Do I need to create an account?
No. FindCurrency does not require registration, an account, or login.
Does FindCurrency require my location?
No. FindCurrency does not require location access to provide its currency and cryptocurrency features.
How often are exchange rates updated?
Exchange rate data is normally updated approximately every 30 minutes to 1 hour, depending on network conditions, service availability, and data availability.
What happens when there is no internet connection?
If updated information cannot be retrieved, FindCurrency may display previously downloaded exchange rate or cryptocurrency data stored locally on the device.
The app may indicate when the displayed data was last updated so that users can identify potentially outdated information.
Does the app send my conversion amount to a server?
No. Currency conversion calculations are performed locally on the device using the exchange rate data available in the app.
Where does the cryptocurrency data come from?
Cryptocurrency market price information is obtained through the publicly available API provided by Bithumb.
Does FindCurrency provide cryptocurrency trading?
No. FindCurrency does not provide cryptocurrency trading, buying, selling, transferring, wallets, account management, or investment services.
Why may the exchange rate differ from my bank or card?
Exchange rates displayed by FindCurrency may differ from rates provided by banks, card issuers, exchange services, or other financial institutions.
Different providers may use different market rates, update times, spreads, and fees.
Why is cryptocurrency information different from another app?
Cryptocurrency prices can vary between exchanges and data providers. FindCurrency displays information obtained through the Bithumb public API, and the displayed price may differ from prices shown by other services.
Why am I seeing an advertising or privacy consent message?
FindCurrency uses Google AdMob to provide advertisements. Depending on your region and privacy settings, the app may display an advertising consent message or request permission through Apple's App Tracking Transparency framework.
Can I use FindCurrency without allowing tracking?
Yes. If tracking permission is not granted, advertising may be delivered as non-personalized advertising. The core currency and cryptocurrency features do not require tracking permission.
Can I change my privacy choices later?
Yes. FindCurrency provides a Privacy Options button within the app that allows users to review or change available privacy and advertising preferences.
Does FindCurrency collect my personal information?
FindCurrency does not require users to provide personal information such as a name, email address, telephone number, or location to use the core features of the app.
However, third-party advertising services such as Google AdMob may process certain device or advertising information for advertising and related purposes. Please refer to our Privacy Policy for more information.
Does FindCurrency use Firebase?
No. FindCurrency does not use Firebase, Firebase Analytics, or Firebase Crashlytics.
How can I report a problem?
If you experience a problem with FindCurrency, please contact support using the email address below.
Important Notice
FindCurrency provides exchange rate and cryptocurrency market information for general informational purposes.
Exchange rates and cryptocurrency prices may be delayed, incomplete, or different from rates and prices provided by financial institutions, exchanges, or other services.
Previously downloaded information may be displayed when an internet connection is unavailable or unstable.
The information provided by FindCurrency should not be considered financial, investment, tax, legal, or other professional advice.
Users should verify current rates and market information with an appropriate financial institution, exchange, or other reliable source before making financial decisions.
Video Tutorial
Watch a short video to learn about the main features of FindCurrency and how to use the app.
Tap the button below to watch the FindCurrency tutorial on YouTube Shorts.
Watch Tutorial on YouTubeFindCurrency on the App Store
FindCurrency is available as a free download from the Apple App Store.
View FindCurrency on the App StoreContact Support
If you have questions, encounter a problem, or have suggestions about FindCurrency, please contact us.
Email: boyoung1977@gmail.com
When contacting support, please include:
- A description of the problem
- The steps that caused the problem
- Your iPhone model
- Your iOS version
- The app version
- A screenshot, if applicable